Franchises
The Leading Point of Sale and Appointment Scheduling solution designed for the Franchise Community
Help franchisees grow and manage their businesses, while providing home office staff with the tools they need to track metrics, royalties, and subscription management.
Scaling your Franchise
Why buy from multiple vendors and make franchisees jump between incompatible systems?
MyTime provides your franchisees with a cloud-based integrated platform that includes in-store & online appointment booking, comprehensive point of sale and credit card processing, automated email and SMS marketing, and advanced reporting & analytics.
It’s 100% cloud-based so it’s easy to provision, easy to learn, and seamlessly syncs with any legacy systems already in place. Everything in MyTime can be accessed from a web browser or mobile device, including the POS terminal.
Whether your network includes two or two-thousand locations, MyTime helps scale your mission critical processes – from appointment scheduling to client management to email marketing to integrated payments – that are required to successfully grow your network and help your franchisees reach their full potential.
Key Features
- Division of Control
- Easy to Provision
- Billing & Subscriptions
- Real-Time Reporting
- Online Presence & Reputation
- Promotions & Campaigns
- Book From Anywhere
- Client Retention
Division of Control
Our custom access controls are completely configurable and let you decide who gets access to which parts of the product.
You also determine what gets handled at the franchisor level and what gets delegated to the franchisee level. For instance, you could can create uniform service menus but let franchisees set their own prices. Or your marketing team can create email templates and coupon codes but let the franchisees decide whether to send campaigns to their customers.
You can also determine whether client records should be segregated by franchisee or accessed by any location in the franchise system. Imagine the possibility of clients moving between franchisees but maintaining a single client record and package/membership/gift card balance!
Easy to Provision
Our Franchisor Dashboard lets you quickly add or remove locations as franchisees enter or exit the system. When you create new locations, they are instantly created based on a saved template.
Integrated Billing and Flexible Subscriptions
We let you select which subscription plan (and feature set) to make available to each franchisee. With our integrated billing options, you can cover the cost of MyTime or require franchisees to enter a credit card for direct billing.
Real-Time Reporting
MyTime is 100% in the cloud so all data is instantly updated across your network. You can see revenue, tickets, and virtually any other activity at the franchisee group or location level. Our customizable access controls determine what you can and cannot view at the franchisor level to conform with your Master Franchise Agreement. Imagine being able to view in real-time how much revenue your entire system is generating and how different franchisees or regions are doing relative to one another. It’s all possible with MyTime.
Build Online Presence and Reputation
MyTime empowers local franchises to automatically build & manage their individual reputations online. Each location is setup to have a unique online presence on Google, Yelp, Facebook, TripAdvisor and other leading publishers. As your franchise network is constantly changing, MyTime adjusts your listings in real-time so information found online is always up-to-date – all without lifting a finger. We then work to build the online reputation by encouraging clients with positive interactions to leave reviews for that location. You’ll also be able to see at a glance which franchisees are earning rave reviews from customers… and which are not.
Promotions and Campaigns
MyTime engages and helps retain end customers through automated emails and text messages with the right message at the right time. You can setup and distribute special promotions, targeted emails, reminders and promo codes based on clients’ purchase history. We’ll help your franchisees stay on-brand and ensure that national promotions are already in the Point of Sale when the client arrives.
Clients Can Book From Anywhere
Consumers today, and especially Millennials and Generation Z, prefer to find services they need online, particularly on their mobile phones. MyTime ensures they’ll find your services when & where they’re looking through our exclusive integrations with Google Search, Facebook, Instagram, and your own website. Turn traffic to your franchisor page into bookings for your franchisees with our white labeled embedded online booking experience.
Growth Through Repeat Customers
Winning customer loyalty is hard, especially for new franchisees just getting started. Our automated retention marketing system engages clients with personalized emails or text messages based on their appointment and purchase history. Have a client who came in once but didn’t return? Maybe they need a personalized email or SMS at the right moment to remind them it’s time to come back!
Uniform Processes, Centralized Records, and an All-in-One Dashboard
MyTime unifies everything into a single all-in-one dashboard that lets franchisees see the KPIs that really move the performance needle. Set time-based goals and benchmark performance against other franchisees to encourage better performance (coming soon).
Secure Credit Card Transactions & Integrated POS
MyTime includes a comprehensive, secure and scalable payment solution for franchises for both online and in-store purchases.
We’ll ship all the necessary hardware including key injected credit card terminals with EMV support. Our POS solution keeps franchisees out of PCI scope and we can even offer them rock bottom credit card rates by combining the purchasing power of your entire network.
Track Franchise Performance & Productivity Analytics
Each franchisee location feeds into our extensive analytics and reporting system, giving you the kind of granular analytics you need to understand what’s working and what isn’t.
Get royalty reporting at the touch of a button and track key performance indicators like productivity, revenue and utilization across & by location for intelligent analysis and immediate decision-making.
MyTime’s dashboard can generate over 50 built-in reports that can be used to breakdown revenue, productivity and performance reviews by location, by service, or even by staff member.
Implementation, Onboarding & Training
Getting hundreds of franchisees and their staff on the same page seems like it would take time and be quite costly; but MyTime’s solution is well designed and easy-to-learn.
We’ll migrate your data from your legacy system and provide custom training materials, onboarding and white glove service as new franchisees adopt the system.
Retail Service Solutions
Discover MyTime’s Full Suite of Flexible Tools, Built to Fit Your Enterprise
Appointment & Scheduling
Omnichannel Online Booking
Payments & Point-of-Sale
Client Records & Intake Forms
Marketing Hub
Reports & Analytics
Inventory Management
Staff Management
Listing Management
Reputation Management
Memberships, Packages, and Gift Cards
Client Loyalty Program
Client Referral Program
Two-Way Messaging & AI Chat Bot
Branded Guest App
Check-In & Digital Signage
