Franchise software built for multi-location pet grooming, boarding, and daycare brands.
MyTime unifies scheduling, POS, memberships, marketing automation, labor forecasting, inventory, reputation, audit trails, and cross-location reporting in one platform — for the brand that owns the salons.
Single-salon software vs. franchise management software.
Built for the brand, not the salon
Services, pricing, memberships, and brand standards live at the franchisor level — every location inherits them automatically.
One owner and pet profile across the network
Pet history, vaccinations, intake forms, loyalty, and membership credits follow the pet to every location — not just the one they first booked.
AI labor and inventory forecasting
Hourly staffing predictions and SKU-level reorder forecasts trained on a full year of history plus a 90-day recent demand layer.
Automated marketing that fills the schedule
Re-engagement, Flash Sales on slow days, loyalty, referrals, and review routing run on their own — no per-location campaigns.
Real-time reporting across every location
One login, one dashboard. Cross-location benchmarking, NPS, and Amazon QuickSight surface what is happening network-wide as it happens.
Royalty and compliance automated
Royalty reporting calculated at the transaction. Audit trails, permissions, and vaccination compliance are built in, not bolted on.
MoeGo is excellent at running a single salon. MyTime is what pet care brands graduate to when location count, brand standards, and cross-network reporting start to matter.
Built for multi-location pet care brands.
MyTime powers franchise networks across grooming, boarding, daycare, training, and retail — all under one client and pet profile.
Is MyTime the right pet care franchise software for your brand?
MoeGo is strong software for a single salon. Owner-operators who run one grooming shop or a small handful of branches often get what they need from it. The problems MoeGo was not built to solve start to surface when a brand grows past a few locations: brand-level pricing, cross-location owner and pet profiles, royalty automation, network-wide reporting, and the operational machinery of a real franchise.
MyTime was built for that next stage. The franchisor controls services, pricing, memberships, loyalty, waivers, and forecasting from one account, and every location inherits the standard automatically.
You should consider MyTime if:
- You run, franchise, or plan to franchise 3+ pet care locations
- You need breed-based pricing applied consistently across every branch
- You need cross-location owner and pet profiles, vaccination tracking, and intake forms
- You need multi-day, multi-service, and multi-pet booking in a single appointment
- You need multi-location management — permissions, role-based controls, and brand standards enforced from one account
- You need real-time reporting across every location, accessible with one login
- You need royalty reporting and cross-location benchmarking built in
- You need labor and inventory forecasting trained on real history
Every pet profile follows the brand, not the location.
In MyTime, every pet's full profile — grooming notes, behavioral flags, vaccination records, intake form responses, and visit history — is attached to the brand. Any staff member at any location pulls up the complete history the moment the pet walks in.
One profile, every relationship preserved.
When a pet parent walks into any location in your network, every staff member already knows the dog — their grooming history, vaccination status, behavioral notes, intake forms, and loyalty balance. The relationship continues, not restarts.
Grooming notes available at every location
Boarding check-in with full care history
Automatic vaccination expiration alerts
Digital intake forms stored on the pet profile
Cross-location loyalty, memberships, and packages
| Scenario | Without connected pet profiles | With MyTime |
|---|---|---|
| Grooming at a new location | Staff start from scratch — no history on coat, temperament, or past services | Full grooming profile visible before the appointment, including groom notes, breed pricing, and behavioral flags |
| Boarding check-in | No record of feeding, medications, or behavioral needs — pet parent repeats everything | Complete care profile already on file, including intake form responses and care instructions |
| Vaccination compliance | Staff have no way to know if a pet's vaccinations are current at check-in | Orange and red expiration alerts surface in the appointment modal before the visit starts |
| Intake forms and waivers | Collected inconsistently per location, stored in different places | Completed at online booking, stored on the pet profile, accessible at every location — with auto-prompts to re-sign when a waiver expires |
| Loyalty and memberships | Points and credits tied to one location only | Loyalty balance, membership status, and package credits work at any location |
| Result | Every location starts the relationship from scratch | Every location continues the relationship your network has already built |
Open new locations without letting standards drift.
MyTime gives franchisors centralized control over services, pricing, and brand standards from one account. Breed-based pricing is set at the franchisor level and automatically inherited by every new location.
Brand templates make new locations launch-ready
Breed-based pricing inherited at every location
Live add-on and upsell performance across the network
Cross-location benchmarking, built in
| Scenario | Without centralized control | With MyTime |
|---|---|---|
| Opening a new location | Configured from scratch — no inherited standards or templates | Launches from pre-configured brand templates — services, pricing, breed-based rates, and automations ready at go-live |
| Breed-based pricing | Set differently at each location — or not at all | Set at the franchisor level; new locations inherit it automatically |
| Add-on and upsell performance | No way to know which locations are leaving revenue on the table | Real-time performance data across every location from one dashboard |
| Pricing consistency | Variations develop quietly across branches and become habits | Services and pricing set centrally — variations visible and correctable before they compound |
| Spreading what works | Best practices stay at your best location | Built-in cross-location benchmarking — identify what's driving performance and replicate it |
| Result | Your brand is only as consistent as your least consistent location | Every location runs to the same standard — and learns from your best ones |
Memberships that work everywhere — and run themselves.
MyTime configures memberships at the brand level and runs the full lifecycle automatically across every location. Members can pay by ACH bank transfer at a lower processing cost than card.
Built for the way clients actually move through your network.
Daycare passes, grooming packages, and boarding credits are redeemable at every location — with configurable freeze logic for travel, automatic credit consolidation on upgrades, and configurable retry cycles when a card fails.
Pause, freeze, and auto-restart
Upgrade and downgrade with automatic credit consolidation
ACH billing at lower processing cost
Configurable retry logic for failed charges
Digital service agreement signed at purchase
| What happens in any real membership program | Without MyTime | With MyTime |
|---|---|---|
| Client needs to pause while traveling | Staff manually adjust the account — or the client quietly stops showing up | Configurable freeze logic: pause controls, credit holds, and auto-restart when it ends |
| Client upgrades to a plan with baths and nail trims | Staff cancel and reissue — credits and history get lost | Upgrade and downgrade with automatic credit consolidation, no manual work |
| A recurring charge fails | Someone has to notice, follow up, and manually retry | Configurable retry cycles run automatically; back-charging resumes when a card is updated |
| Client wants to use their membership at a different branch | Usually not possible — membership tied to one location | Memberships, packages, and gift cards redeemable at any location |
| Processing cost on recurring charges | Card processing rate applies to every billing cycle | ACH bank transfer option at lower processing cost — set per location for franchise accounts |
| Digital service agreement at sign-up | Paper waivers, separate from the booking process | Membership waiver signed digitally at purchase and attached to the client profile automatically |
| Result | Memberships generate support requests as fast as they generate revenue | The program runs itself — and scales with the network |
Fill the schedule automatically — and protect every slot.
MyTime sends a configurable series of re-engagement messages timed to each pet's usual booking interval and targeted by service type. The sequence continues automatically until the client re-books or opts out.
Multi-step re-engagement timed to each pet's booking interval
Automatic cancellation and no-show fee enforcement
Boarding deposits collected at online booking
Flash Sales trigger automatically when capacity drops
Direct booking links for every service, package, and gift card
| Scenario | Without a re-engagement system | With MyTime |
|---|---|---|
| Clients overdue for a groom | One reminder fires, no follow-up if ignored | Multi-step sequences continue until the client re-books or opts out |
| Boarding and daycare clients who break their pattern | No pattern tracking — quiet clients quietly leave | Re-engagement triggered when a regular misses their usual booking interval |
| No-shows and last-minute cancellations | Slot lost, revenue gone, no enforcement | Configurable cancellation window with automatic card charge — set by the franchisor, applies across all locations |
| Boarding deposits | Collected inconsistently or not at all | Deposit policy set at franchisor level; applied automatically at online booking for every location |
| Slow days or empty kennel capacity | Manual decision or one-off promotion | Flash Sales trigger automatically when capacity drops below a set threshold |
| New clients finding you online | Land on a general page and navigate from scratch | Each service has its own direct booking link — one tap from ad to checkout |
| Result | Lapsed pet parents leave quietly and the schedule fills by chance | Re-engagement runs automatically — and the schedule is protected before it goes quiet |
Reputation managed across every location — on your profiles, not someone else's.
MyTime routes positive reviews directly to your own Google, Yelp, and Facebook profiles, captures negative feedback privately before it posts, and layers automated NPS surveys for cross-location sentiment tracking.
Positive reviews routed to your own Google, Yelp, and Facebook profiles
Negative feedback intercepted before it posts publicly
Automated NPS surveys for cross-location sentiment
Listing Manager keeps name, address, and hours accurate everywhere
| Scenario | Left to chance | With MyTime |
|---|---|---|
| Review request frequency | Fires after every visit — weekly clients get asked every week | Configurable by appointment number — clients are never over-asked |
| Negative feedback | Goes directly to public platforms | Captured in a private form before anything posts externally |
| Where reviews go | Collected inside the platform's own ecosystem | Routed directly to your Google, Yelp, and Facebook profiles |
| Cross-location sentiment | No standardized way to compare how clients feel across branches | Automated NPS surveys give franchise leadership a consistent, comparable satisfaction score at every location |
| Directory listings | Managed separately per location — information drifts | Business data syndicated automatically across every directory from one update |
| Result | Reputation managed one angry review at a time | Every location visible and monitored — issues addressed before they spread |
Staff and stock every location for what is coming next.
MyTime uses AI to forecast both labor and inventory at every location — then automates the actions that protect revenue when demand shifts. Trained on a full year of appointment history plus a 90-day recent demand layer, so forecasts adapt as your network changes.
Hourly labor forecasting per location
Front bar (retail) inventory forecasting
Back bar (professional supplies) forecasting
Auto-generated draft purchase orders
Flash Sales triggered automatically on slow days
| Scenario | Reactive operations | With MyTime |
|---|---|---|
| Labor — staffing a holiday boarding rush | Built from recent bookings or rigid templates — demand surges catch you understaffed | ML model predicts staff needed hour-by-hour, using a full year of history plus a 90-day recent demand layer |
| Labor — a typical grooming week | Same template every week regardless of real booking behavior | Models actual provider productivity and throughput per hour — surfaces over- and under-staffed slots before the week starts |
| Labor — zero-activity days (e.g. closed Mondays) | Schedule still gets filled out of habit | If a weekday shows consistent zero bookings over 90 days, MyTime recommends zero staffing |
| Front bar — retail products (food, treats, toys, take-home) | Reorders based on what sold recently — best-sellers stock out, slow movers pile up | Forecasts each SKU on 30/60/90/365-day lookback windows, factoring vendor lead times and MOQs |
| Back bar — grooming and bathing supplies consumed by service | Reorders triggered when the shelf looks low — not when actual consumption says so | AI links real consumption to services and forecasts replenishment before stockouts hit a booked appointment |
| Reorder workflow | Manual spreadsheets per location, visual shelf checks, ad-hoc POs | Consolidated draft PO with line items tagged by determination method (Manual, Max, or Forecast) for review |
| Slow days and empty kennel capacity | Manager runs a one-off promo if they remember | Flash Sales trigger automatically when bookings drop below a configured threshold — filling the slot before the day goes quiet |
| Result | Payroll and product problems surface after the damage is already done | Every location is staffed, stocked, and promoted for what is actually coming — not what already happened |
Real-time visibility across every location.
MyTime's centralized dashboard shows revenue, staff productivity, client retention, membership activity, and royalties across every location at once, in real time. Royalty reporting is automated at the transaction.
One dashboard, every metric, every location
Built-in cross-location benchmarking
Royalty reporting automated at the transaction
Custom report builder and native Amazon QuickSight integration
| Scenario | Reporting limitations | With MyTime |
|---|---|---|
| Location data | Separate reports per location — manually combined to see the full picture | Live cross-location reporting from one dashboard — no exporting, no reconciling |
| Benchmarking | No reliable way to compare location performance | Built-in benchmarking across every location |
| Royalties | Managed outside the platform | Automated at the transaction — calculated and recorded without manual input |
| Custom analysis | Limited to what the platform decided to build | Custom report builder + native Amazon QuickSight integration |
| Result | Decisions made on incomplete data, later than they should be | Every location's performance visible in real time |
Grooming, boarding, daycare, training, and retail in one platform.
MyTime runs grooming appointments, multi-day boarding stays, daycare scheduling, class-based training, and retail inventory in one platform — all sharing the same client and pet profiles. A puppy obedience series and a Goldendoodle groom live on the same dog's profile.
Build trust with pet parents — and protect it when something goes wrong.
In pet care, trust is everything. MyTime is designed to demonstrate it before the appointment and document it after — intake forms on file, vaccination alerts surfaced at check-in, and every action across the network timestamped and tied to a staff member.
Every visit, every action, on the record.
Vaccination expirations surface in the appointment modal before check-in. Intake forms and waivers are signed digitally and stored on the pet profile. Every staff action across the network is timestamped — so when an incident happens, you know exactly what occurred, where, and when.
Vaccination expiration alerts at every appointment
Service agreements signed digitally and stored on the profile
Every appointment, transaction, and system change is logged
Timesheet edits and permission changes traceable to a staff member
| Scenario | Without this foundation | With MyTime |
|---|---|---|
| Vaccination and health compliance | No systematic check before appointments — compliance depends on staff memory | Orange and red vaccination expiration alerts surface in the appointment modal before every visit |
| Intake forms and care notes | Collected inconsistently, stored separately per location | Completed at booking, stored on the pet profile, accessible at any location |
| Service agreements | Paper waivers, easy to lose, hard to retrieve | Signed digitally at sign-up; attached to the client profile; auto-prompted when expired |
| When something goes wrong at a groom | Client's account against a staff member's | Every appointment action logged with timestamp, staff name, and location |
| A pricing or permission change dispute | No record of who made the change, or when | Every system change logged by staff member, location, and time |
| A timesheet dispute | No clean resolution | Clock-in, clock-out, and all hour edits logged and retrievable |
| Result | Trust is claimed, not demonstrated — and disputes are slow to resolve | Trust is built into every interaction — and every event is on record if you ever need it |
From first location to full network.
Designed to support a pet care brand at every stage of growth — launching the first multi-location footprint, then governing a network of dozens. Each stage connects an operator problem to a specific part of MyTime.
Launch
Brand templates, data migration, breed-based pricing setup, kennel and suite configuration, staff onboarding.
Operate
Scheduling, POS, memberships, packages, gift cards, intake forms, permissions.
Optimize
AI labor forecasting, inventory forecasting, cross-location benchmarking.
Grow
Automated re-engagement, Flash Sales, loyalty, referrals, reviews, Listing Manager.
Govern
Royalty reporting, audit trails, NPS, vaccination compliance, brand controls.
Switching to MyTime, without your locations going dark.
MyTime's onboarding team migrates client records, pet profiles, appointment history, memberships, gift cards, staff data, and service menus — none of it is handed back to you as a checklist. Timelines vary by network size and data complexity, but your locations keep operating throughout the transition.
After go-live, the same team stays with you. Franchise-specialized support staffed by people who understand how pet care businesses run, with critical issues responded to in 15 minutes.
Frequently asked questions about MyTime for pet care franchises.
What is MyTime and what does it do for pet care businesses?
MyTime is franchise management software for multi-location pet grooming, boarding, and daycare brands. It handles scheduling, POS, memberships, marketing automation, labor forecasting, inventory management, reputation management, audit logging, and cross-location reporting in one platform designed for franchise networks — not adapted from single-location pet care software.
How does MyTime compare to MoeGo for multi-location pet care brands?
MoeGo is strong single-salon grooming software for owner-operators. MyTime is franchise management software for brands that own multiple locations. MyTime runs pet profiles, breed-based pricing, memberships, loyalty, waivers, and reporting at the brand level — so every location inherits the standard. MoeGo was built for one salon; MyTime is what brands graduate to when location count and brand standards start to matter.
What makes MyTime different from pet-care-specific software?
Most pet care software was built for individual owner-operators. MyTime was built for multi-location operations from day one. Beyond architecture, MyTime does not charge clients a booking fee for online booking, routes reviews directly to your Google and Yelp profiles instead of a proprietary platform, and your client data always belongs to your brand.
Does MyTime work for grooming, boarding, and daycare in one platform?
Yes. MyTime handles grooming appointments, multi-day boarding stays of up to 60 days with kennel and suite resource management, daycare scheduling, class-based training sessions, and retail inventory — all in one platform, all sharing the same client and pet profiles. A single dog has one profile across every service line.
How does MyTime handle pet profiles across multiple locations?
Every pet profile — grooming notes, behavioral flags, vaccination records, intake form responses, service history, and preferred staff — is attached to the brand, not the location. Any staff member at any branch sees the full history before the appointment starts. A regular client who visits a different branch is never treated like a new customer.
How does MyTime track vaccination records for boarding and grooming?
MyTime tracks vaccination expiration dates per pet profile and surfaces visual alerts directly in the appointment modal — orange when a vaccination is approaching expiry, red when it has lapsed. For franchise brands, these fields are configured at the parent level and apply consistently across every location, so no branch unknowingly accepts a pet out of compliance.
How does MyTime handle service waivers and intake forms for a pet care franchise?
Pet intake forms are completed by clients at online booking and stored on the pet's profile — accessible at any location from the first appointment. Service agreements are signed digitally and attached to the client profile automatically. Waivers have configurable expiration periods, and clients are automatically prompted to re-sign before their next booking.
How does MyTime handle multi-night boarding stays?
MyTime supports date-range online booking, kennel and suite resource management on the daily scheduler, per-resource status tracking, add-on services scheduled to a specific day within a stay, multi-pet boarding in one session, flexible deposit logic at the franchisor level, and automatic handling for days the location is closed while pets remain on-site.
Can a pet grooming franchise run a loyalty program across all locations?
Yes. MyTime's loyalty program is configured at the brand level and spans every location. Clients earn points at any branch and redeem them at any branch, with configurable earning rules, redemption thresholds, and a custom program name — all controlled from one franchisor account.
How does MyTime handle memberships for a pet care franchise?
MyTime supports the full membership lifecycle across every location: pause and freeze with configurable controls, upgrade and downgrade with automatic credit consolidation, auto-transition at expiry, rollover of unused credits, digital service agreements signed at purchase, ACH bank transfer billing at lower processing cost than card, and configurable retry logic for failed charges.
Does MyTime enforce no-show fees and cancellation policies automatically?
Yes. MyTime's cancellation policy is configured by the franchisor and applied across all locations. If a client cancels within the policy window or does not show up, the card on file is automatically charged — no staff intervention required. Deposit policies for boarding are also set at the franchisor level and collected automatically at online booking.
How does MyTime bring back lapsed pet care clients automatically?
MyTime sends a configurable series of re-engagement messages after a client's last appointment, timed to each client's usual booking interval and targeted by service type. The sequence continues automatically until the client re-books or opts out. Staff can also receive prompts to reach out personally to lapsed clients who have not responded to automated messages.
Can pet care franchisors see performance across all locations without pulling separate reports?
Yes. MyTime's centralized dashboard shows revenue, staff productivity, client retention, membership activity, and royalties across every location at once, in real time. Cross-location benchmarking is built in. Custom report building and a native Amazon QuickSight integration are included for franchise operators who need deeper analysis.
Can pet care franchisors control breed-based pricing from one central account?
Yes. Service pricing — including custom pricing by breed or breed group — is configured at the franchisor level and applied across every location. New locations automatically inherit breed-based pricing on setup. Franchisors can enforce uniform pricing or allow location-level variation within defined parameters.
How long does it take to implement MyTime for a pet care franchise?
MyTime's onboarding team manages the full transition — client records, pet profiles, appointment history, memberships, gift cards, staff data, and service menus — migrated by MyTime, not handed back as a checklist. Timelines vary by network size and data complexity. Your dedicated project team stays with you through go-live, with franchise-specialized support available from day one.
Ready to compare pet care franchise software around what actually scales?
See how MyTime connects pet profiles, pricing, memberships, marketing, reporting, and royalties across every location.