The Heartbeat of MyTime

I am not a geek but this was easy enough for me to use and teach my staff to use. I learned about this software program from the hairdresser in the shop next door.

It would be impossible to do what we are currently doing on our old system. You have to have a system like this to run a multi-location business for sure.

Ease of use, scheduling, checking clients in and out and the communication function works great.

I like that it integrates with our website and google and automatically sends out requests for reviews, appointment reminders and follow ups.

I love the way it reaches out to our clients and asks for a review. Those reviews help so much in social media.”

I like being able to book appointments of my clients on the spot myself when they reach out. Also like being able to book people on the spot when I'm out and about. Makes for a fluid and efficient day.

MyTime’s greatest strength is listening to their customers and building solutions that meet their needs, not just what’s easy. There are always new features coming out that are truly needed, not just nice-to-haves.

The software allows me to handle everything in one place. My clients, pictures of my clients hair, forms, and my favorite an app for the clients to make their appointments.

It is very intuitive and easy to use. There are a lot of really cool built in features that streamline the process of creating appointments and saving notes. I also LOVE the responsiveness of the customer service. They actually listen to feedback, and implement it quickly if it is something that would be useful.

For Cloud 9, efficiency is everything because we handle 100 customers a day with one front desk. We needed a system that could streamline little tasks and make everything super efficient.

What really sets MyTime apart is their realization of multiunit growth and the needs therein, and how they pour their focus into building a scalable platform.

We’ve got a really unique concept that our clients really latch onto, and word of mouth is 100% our greatest advocate and source of new customers and clients. So yes, the ability to have a really organized and structured referral program is something we are pretty excited to engage.

The referral program is a big priority for us… It accelerates the growth of new locations. We’ve got a really unique concept that our clients really latch onto, and word of mouth is 100% our greatest advocate and source of new customers and clients. So yes, the ability to have a really organized and structured referral program is something we are pretty excited to engage.

Best tip I got from a hairdresser was not about hair!

I spent many months looking for the right software for my company and finally I found it!

I've been with my time over a year and have been able to increase my business because I can study my business thanks to the reports that they system can run. Anytime I have ever had a suggestion or a problem the customer service has been prompt to respond and improve upon the system. Even the CEO has contacted me directly to gain understanding off a past issue! I'm in love with MyTime and couldn't see myself using anything different!

We've had a great experience using MyTime for salon scheduling.

MyTime was the right platform for us. Everyone has been really receptive to product feedback, and the amount of resources and development dollars that have gone into providing the best solution for their partners is phenomenal. MyTime has done a great job, and we couldn’t be more thankful for them as a partner.

I love the ease of booking appointments from an app. Also, Mytime links to my other accounts like Facebook and Google, connecting my ratings and comments from other places. Also when connecting multiple forums it allows me to add "book now" buttons with automatic links back to MyTime.

Every month feels like Christmas. MyTime listens, implements feedback, and delivers seamless updates that genuinely improve our operations. It’s a business model that’s going to beat Mindbody.

MyTime is a full business system: point of sale, online booking, scheduling, and email marketing. My salon has been using it for a few months. We switched from Booker, and see the difference, really. How? Much simpler. Clean looking, easy. Automatic. Emails and texts go out in the background and we don't worry about them. Easy to track our sales and products. Customers have actually complimented us about how easy to book online.

Being able to integrate the technology into our business and not adapting our business around the technology was incredibly important to us.

MyTime provides the level of detail and oversight necessary for scaling effectively… It's working much smarter not harder.

Used Schedilicity prior to. This is a much easier product that is constantly improving. Customer Service has responded to minor issues quickly and with great success.

It is very intuitive and easy to use. There are a lot of really cool built in features that streamline the process of creating appointments and saving notes. I also LOVE the responsiveness of the customer service. They actually listen to feedback, and implement it quickly if it is something that would be useful.

It improved my customer retention by 80% in the first 2 months!

With MyTime, our guests enjoy a seamless booking process, and our staff finds the system incredibly easy to use. It's a win-win!

I can't say enough good things about my time. They are so present and ready to offer solutions & support.

MyTime keeps all my appointments organized. My no show rate has fallen to a minimal. I have had some technical strategies with the tagged customer promo email blasts. For this reason, along with the absence of automated campaigns, whereby I can send out a series of emails in sequence, I could not give out higher stars in some productivity areas…

MyTime doesn’t just request product feedback. They actually request product feedback and then align development efforts around that product feedback.

This app has made scheduling and client management so much easier as a new small business owner who is everything; CEO, CFO, CMO, and Admin, HR, Payroll, Customer Service, and Public Relations. With the app I am able to create client profiles at the same time as their appointment, provide a quote on services so there are no surprises, receive payment, appointment creation and reminders to reduce no shows and unfilled bookings, create recurring appointments for repeat business, provide a thorough menu, set up marketing and promotions a year out, setup feedback/review opportunity for the client, product codes and discounts, and reminders for recurring treatments.

Everything that I could think of to be helpful for me and my business, MyTime is already thought of. And if they have not and I made the suggestion nine times out of 10 is implemented within that week.

Very user-friendly! We can text clients, send scheduled and automated emails. Collect reviews, etc. Love the simple interface. The Best Salon Software Ever!

Easy reminders, confirmations and updates with clients. I think my favorite feature is the communicator tool inside the platform where I can communicate with all of my clients easily. The reputation features allow us to really keep an eye for how my reviews are doing and helps me respond to any concerns quickly. Also, there is a dedicated team that helped me train my employees and we started using in less than a week.

A Groomers Dream!

Easy for clients to book. Gives us more time to focus on the client rather than booking/checking out.

My staff really like working on My Time. We are all using the software on our smartphones and all of our computers.

Patients love My Time software

MyTime has really helped me organize my practice. Clients can schedule and reschedule their sessions without having to reach me by phone. I keep all my notes and records in one place. One thing I really like is that it automatically applies the cancellation policy without making me enter into an awkward conversation or negotiation with the client. It's also helped me improve my online reviews which has in turn brought me additional clients. Their customer service is fantastic and always responsive and helpful.

It has made the scheduling for our company very easy. We have multiple people at different locations and this works great.

MyTime Saves my time… and money!

As you grow beyond 5-6 locations, it’s critical to have benchmarking tools. MyTime’s reporting makes it easy to compare and improve across locations.

Years ago, my father preferred to avoid contracts with vendors, but I've always viewed MyTime differently. I see MyTime as a partner in our success, not just a vendor. Nolan and the team have been exceptional resources, especially as we explored new metrics like our loyal guest metric. Their dedication to listening and implementing our feedback has been invaluable. The addition of a dedicated account manager has also made a significant positive impact on our operations.

I like that we can schedule for two different offices.

I researched several Pet Grooming software applications before choosing Mytime. I like the option of a cloud based solution I can view from anywhere as well as the reputation management and marketing options.

We need a partner that listens and builds for the future. With MyTime, we’re confident we can develop a membership model that will disrupt the industry.

I love that my hair clients can book online and it frees me up from having to do it all. I love how the schedule keeps me organized. The online booking connected to my Facebook page was the main reason I chose MY time. These days, you don't really need a website, if you have a Facebook page. Also, I love how the Mytime calendar syncs with my iPhone calendar.

I have already referred several businesses to MyTime. The fact that I can contact a human is priceless and MyTime is very responsive to my needs. My clients love it because I’m such a hard person to get in touch with.

The porting over data was quick and seamless and we have 99% of what we need. It made our lives so much easier.

This company has really been great from start to present!! I started with MyTime as they grew with my business also so growing together has been great! Being able to do scheduling and marketing including payment for service all in one place has been absolutely great!! I recommend this for new and well established businesses!!

Client accessibility, an app for both myself and the client, and ability to hold all forms.

I like all the features and how user friendly it is.

Our goal is to maximize the potential of each location and convert a certain percentage of all our new customers into long-term customers through a membership package. MyTime has been a good tool to help us do all that.

I need to be in front of clients and not playing phone tag to set appointments. Many of my clients jumped onboard right away to set their own appointments. Others are coming along once they get over the initial scare.

I started using MyTime when it was just an online scheduling tool, but now it is so much more. I use it for product sales, as a time sheet for my employees, to track sales, to communicate with customers, and for all of my online marketing! If you are a new user, MyTime can replace so many different services that you are probably paying for separately, and save you a ton of money at the same time. If you are a veteran user (like me), keep an eye on all of the extra services that are constantly being added, like the reputation manager and email marketing campaigns.

I love that MYTIME offers online booking that is extremely easy for my customers to use! My customers love being able to book online whenever and wherever they want! My groomers love that MYTIME is like having a very smart receptionist on staff at all times! MYTIME is always adding new features which is awesome.

No more missed appointments!!!!

I have been a hairstylist for 34 years. With MyTime, my business has increased and my long time clients embraced the change. It is awesome when I get a booking while traveling! It would be hours if I had to text or call them back. Love love love it

I love how easy it is to do everything I need it to do. Customer service is amazing every time I've had to call!

We originally chose Mytime because our clients were looking for a more modern and easier way to book their appointments. For a long time we were a standard Paper Booking system. Our clients LOVE being able to book online at their own ease. Many don't have the time to call during business hours, and they love being able to book at 10PM if necessary. We have greatly enjoyed their system's convenience and our clients have too!

I truly believe that my time is on my side they want to see me win and want my business to thrive. I love how the CEO will chime in to get clarity from me firsthand. #priceless

Switching to MyTime was a breath of fresh air. The user experience for both our staff and guests improved dramatically. The onboarding process for new employees became almost intuitive, and the customizable app allowed us to maintain strong brand integrity.

Customization of system to meet my unique business needs. Customer support is always helpful and easy to reach during business hours. Ease of transitioning from old system to MyTime.

Things are a lot smoother since I started using MyTime. Now that clients can schedule and reschedule their appointments automatically, I don't have to worry about managing them.

I really like the MyTime program. Working with a lot of groomers I would say it has sped up the check-in and check-out. The ability for our customers to be able to book online is great. I like the customer reminder part that it sends to our customers. If I ever had questions or any problems I've always been able to get a hold of someone from MyTime no matter what time of day it is. Overall I would recommend MyTime to any grooming company.

May 1st we know we have 20,000 people that are very excited to come into our shops. We are a for profit business, and predictable revenue is great, but from a stylist perspective, knowing that I have my clients committed to seeing me every month is even more powerful.

MyTime has already increased business by 30% and decreased the time I spend booking appointments over the phone. The Scheduler lets me manage all my clients right from my iPad!

To scale, you must maintain brand and operational control, and MyTime is the platform that provides that kind of granular level of detail and oversight.

Makes scheduling a total dream. Easy to use, great support, sooooo streamlined! They really make it easy to use, which makes running my business(es) much easier.

MyTime has opened a whole new world for me and my clients. The Scheduler app keeps me much more productive, and my clients love booking online!

MyTime has helped me grow my business exponentially in a very short time!

Easy integration, great customer service. They really go out of their way to help ensure that I understand and am utilizing the software. They also have a lot of preset options for lots of different industries.

We hired an assistant manager from a large spa chain, and they couldn’t believe how easy MyTime is to use. Training time dropped from 5 days to just 3 shifts.

We had a page of feature requests that were critical for our high-volume operations. MyTime implemented most of them, and they did it seamlessly. It shows the team listens, understands, and delivers smart solutions.

As a massage therapist I can't answer the phone when I am working. My Time lets my clients schedule quickly without phone tag.

Layers over our website allowing people to book easily during off hours. Saves customer information so we can remarket.

I thought the on-boarding process was excellent. The software is fairly intuitive but Mytime provides great support where other providers just sell the program and you are on your own.

Easy to use product with lots of features and amazing customer service and responsiveness

This software makes scheduling easy and reliable with text sent to customers about appointments is a great way to catch the customers that need an extra reminder or two about their appointments.

MyTime just keeps me organized. Easy to set up. Communicates with customers. No fuss appointment managing. Love it!

We truly value MyTime as a partner. Their commitment to understanding our needs and delivering solutions has been instrumental in our growth.

MyTime is truly the one-stop solution for running my salon. The continued growth, customer service, and enhancements are fabulous.

We’ve been using MyTime for over a year and couldn’t be happier with the results. The front desk is dramatically more organized, and Communicator and online booking have made us much more accessible to our clients. I regularly wake up and see 4 or 5 new confirmed appointments that have come in overnight!

As a multi-location business, having easy access to location reports and being able to compare performance between markets is critical. MyTime’s benchmarking tools make this simple and incredibly helpful for decision-making.

I have been using the [mytime.com](http://mytime.com/) Scheduler for almost a year now. They really focus on making it easy for my customers to book a grooming appointment online and help me with client retention. It's easy for me to book multiple dogs in an appointment, remind clients that an appointment is coming up, and ask for a review when they leave. The greatest thing, all of this happens automatically, so I can focus on my business while the software handles the rest!

I needed to build a program that met the needs of our clients. I didn’t build the program around the technology. I was able to work directly with the development team on how our membership program needed to be built. The way we had to run memberships with our previous provider was a complete mess and not scalable whatsoever. With MyTime, the technology was designed around how we sell to our clients.

The amount of resources and development dollars that have gone into continuing to provide the best solution for their partners, MyTime has done a phenomenal job at that and we couldn’t be more thankful for MyTime as a partner in general.

We need a partner that listens and builds for the future. With MyTime, we’re confident we can develop a membership model that will disrupt the industry.

Love how the system sends reminders for me to my clients and other automated messages! Adds my employees commission for me!

My clients love booking their dog grooming visits 24/7 and I love that their appointment reminders and confirmations just happen automatically.

This is great software that can take the place of many of your paid for apps.

The MyTime system has made my life so much easier and simpler! No more emails and phone calls from clients to schedule massage appointments and private yoga classes and running sessions. I can block off times when I’m unavailable, sync my appointment schedule with my Google calendar so I can see personal and business appointments in one place, send emails and text messages directly to clients from my dashboard, and I love that I can customize special prices for certain clients and even use discount coupon codes for holiday discounts. I’ve been getting more and more return clients since I’ve started using MyTime, and payment is all seamless and happens automatically. I just love this system and wouldn’t look anywhere else!

This is a great company. I started with them when they first launched, and the progress has been amazing.

It has helped make running my business easier.