MyTime makes franchise management more efficient by automating manual and repetitive tasks.
As a comprehensive franchise management software, MyTime is built to streamline every facet of your business — from marketing efforts, appointment bookings, and analysis of Key Performance Indicators (KPIs) for every location.
Ready to see how MyTime can help your franchise work smarter, not harder, as you grow? Let’s explore.
What Is Automated With MyTime Franchise Software Management?
Service-based franchises like salons, wellness centers, and spas thrive on efficiency. But between appointments, marketing, and inventory, those daily tasks can pile up fast. What if you could reclaim some of that precious time?
For example, MyTime software is designed to automate repetitive tasks in these areas:
- Appointment booking for franchises
- Staff schedule management
- Email or SMS marketing and campaign analytics
- Streamlining Point of Sale
- Report generation to track business KPIs across all franchise locations
- Inventory management
How does the right software streamline key business operations and save time for franchisors and franchisees?
Let’s start with appointment booking.
Bookings and Rebookings
Automation in appointment booking helps you avoid scheduling errors that cause a lot of frustration for clients.
MyTime automates appointment booking, reducing the risk of errors like double bookings. This ensures a smooth experience for both you and your clients, regardless of how they book – social media, website, Google search, or phone call.
But MyTime goes beyond just avoiding mistakes. It also helps you encourage repeat business:
- Automated Reminders for Repeat Services: Many clients need regular appointments, whether it’s pet grooming or medical spa treatments. MyTime automates appointment reminders for each service, prompting clients to rebook at their convenience. This has been shown to increase client visit frequency by 30%.
- Reduced No-Shows: No-shows are a major pain point. MyTime’s automated reminders help reduce them by a staggering 85%. This means less wasted time and more clients in your spa or salon chairs.
With MyTime on your side, you can focus on building lasting client relationships, knowing their appointments are handled efficiently and conveniently.
Marketing Efforts
Automated MyTime marketing gives marketing managers the tools and data they need to create successful targeted campaigns. From automated email and text messages to detailed analytics to plan future campaigns, CMOs have it all seamlessly integrated.
Over 60% of surveyed marketing professionals say that one of the main benefits of automated marketing is improved targeting. Other perks they mention are more effective campaigns (41%) and more leads (34%).
MyTime automates marketing: Leverage client data and history to create targeted campaigns with automated emails, texts, and analytics – all in one place.
Marketers can plan campaigns based on the past behavior of their clients. For example, you can send your clients reminders to book an appointment at your spa, salon, or wellness center.
The tools you have at your disposal with MyTime include:
- Dozens of configurable automated email & text messages
- Automatic messages with discounts to encourage bookings in case of unfilled schedules
- Detailed customer and marketing campaign analytics
With MyTime, you can directly track the results of every campaign. That information is auto-updated in the software. For example, you can see how many people booked an appointment after receiving an automated message or email.
Having campaign analytics all gathered and updated in one place provides you with all the data you need to make confident decisions for your next campaign.
Payments and Discounts
MyTime’s point-of-sale (POS) system makes taking payments a breeze. It accepts all major credit cards and allows clients to pay conveniently from any device, online or in-store.
Do you need to streamline financial transactions for all of your locations? Every business has different needs.
This is what MyTime can automatically calculate for your franchise:
- Tips
- Discounts
- Back bar fees
- Prices for multi-day appointments
- The start and end dates are entered into the appointment module to ensure accurate billing and scheduling
What’s more, add-ons and upsells are automatically promoted based on the service selected by the client. This improves the overall customer experience as well as creates revenue opportunities.
MyTime securely stores payment methods, allowing you to automatically charge for completed services and enforce no-show fees. This simplifies the payment process for both you and your clients, while minimizing revenue loss from missed appointments.
Finally, client credit card information is automatically updated when a card expires, ensuring seamless transactions and preventing payment disruptions for recurring clients.
Analysis of Profits and KPIs
MyTime puts real-time financial power at your fingertips. It consolidates revenue data from all your locations, providing up-to-date and consistent analytics for accurate reporting.
Make Informed Decisions Based on Data:
- Generate over 40 insightful reports to track the progress of your entire franchise network. These reports cover everything from yearly profits at specific locations to detailed payroll breakdowns.
- Track Key Performance Indicators (KPIs) in real-time, from one central hub. Whether your focus is on revenue, staff utilization, or productivity, MyTime provides a clear picture of your business health.
Actionable Insights for All:
- Franchisors: Gain instant visibility into location-specific profits across any chosen timeframe. Imagine generating yearly or monthly profit reports for any location with just a few clicks.
- Franchisees: Dive deeper into your business performance with personalized reports. Track yearly revenue, analyze monthly booking trends, and monitor the status of current bookings – all in one place.
MyTime helps you to leverage data for smarter decision-making and propel your franchise network towards greater success.
Inventory Updates
MyTime tracks inventory usage across locations, generating automated reports to forecast restocking needs. Avoid costly understocking or overstocking.
MyTime automates alerts for timely reorders, deducts used items, and manages minimum order quantities. Ensure all your locations have the right products, exactly when they need them.
Stay stocked and save money. Use MyTime to automate:
- Alerts that remind you to place re-orders on time
- Deduction of consumed items from the back bar inventory
- Re-ordering of certain items based on the minimum order quantities
Ensure all your locations have the products they need, exactly when they need them.
Streamlined Business for Franchisees
“The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency.”
– Bill Gates
MyTime’s automation makes your franchise even more efficient. As a result, it saves your growing business time and money.
However, it’s even more than this. It can also help you:
- Standardize practices across all of your locations
- Grow your business with targeted marketing and accurate analytics
- Reduce errors such as understocking your inventory or double bookings
Overall, it streamlines both visible and behind-the-scenes work until your multi-site business runs as a well-oiled machine.
Wish you could spend less time on mundane processes and more time on clients? MyTime automates repetitive tasks so you can focus on the human touch.
Book a free demo with MyTime to see which facets of your business can be automated for greater efficiency.
